Community Health Care , Sanitation & Hygiene
U.N.Mehta Institute of Cardiology and Research Centre (UNMICRC)
Torrent Group has established "U N Mehta Institute of Cardiology and Research Centre" (UNMICRC). It is a state-of-the-art cardiac hospital at Ahmedabad (Gujarat) where treatment is rendered to all patients, particularly the economically disadvantaged. Free Cardiac treatment is provided to Gujarat domiciled children and patients from the weaker strata. Over the years, Torrent has provided significant financial contribution, which has been used for constructing a 450-bedded facility. The institute has 110 bedded ICCU, 4 Cath labs, 7 Cardiac Operation Theatres and an in-house team of Cardiologists and CT surgeons who are available 24 x 7.
Apart from Hospital Infrastructure development, Torrent's Patient Care Initiative Programme at UNMICRC has resulted in effective service delivery and better hospital management.
REACH – the Paediatric Healthcare Programme
REACH, "Reach Each CHild" - A Child Healthcare Centric Initiative,
In February 2014, a Committee was formed, which decided that the Social initiatives of the group will focus on ‘Child Healthcare’. Twenty leading pediatricians across India were invited for the meeting at Ahmedabad to have understanding of the issues pertaining to the health of children. The meeting was followed by visits by the committee members to some of the leading child care facilities in India and also visited several leading pediatric hospitals in UK, USA and Canada to get a first-hand understanding of the healthcare facilities being provided to the children.
REACH was conceptualized and its activities have been divided into two parts which are inter-connected and they work hand in hand: Spreading awareness for healthcare and hygiene creating medical Care Centres (both Primary and Secondary hospitals)
REACH programme has continuously strived for serving the needy beneficiaries free of cost and the success that it has got from its efforts, perseverance and innovations enthused IIM Ahmedabad and a case study paper was written on REACH by Professor Samir Barua. During the first interaction with participants, senior executives from Torrent also attended the session and interacted with students.
REACH has two Distinct categories, I Outreach Activities II Medical Services.
I. Outreach Activities
Targeted at improving the baseline health of children, these activities are designed to improve the baseline health and well-being of children in underprivileged communities and establishing a foundation for a healthy future. We organised medical camps across various villages in the states of Gujarat, Maharashtra and Uttar Pradesh & in the union territory of Dadra & Nagar Haveli (DNH). At these camps, children are screened for anaemia, malnourishment or other ailments and necessary interventions are taken to improve their health.
1,24,000 + children have been befitted & 1,200+villages covered.
Supporting Malnourished and Anaemic Children
Earlier, we offered the ready-to-use therapeutic food (RUTF), Balamul, to underweight malnourished children to combat malnourishment. Considering the feedback received to enhance the taste and variety, we developed Mauji biscuits in-house with flavours that children would like, while maintaining the same nutritional components as in Balamul. For anaemic children, Vitcofol (Iron) Syrup provides adequate supplements to improve their iron levels. In cases where additional supplements, medication, or advice was required, children were directed to existing paediatric centres, UNM Children Hospital, or appropriate hospitals for further medical support. Follow-up programmes were developed to monitor the children’s progress and ensure improvements in their health. Further, public campaigns were conducted to raise awareness about malnutrition, anaemia, good health and hygiene. Causes, symptoms, cures and care tips were shared through films in the vernacular language in the various villages we support. The initiative has yielded positive benefits for the targeted children. Over 69% of malnourished children and 90% of anaemic children who completed the programme showed notable improvements and overcame their deficiencies through the supplements administered.
Expanding Outreach
Based on our experience and impact assessment, we were motivated to expand the scope of our community development interventions, 1,214 villages have been covered so far; we plan to extend our interventions to over 400 additional villages in and around Dholera and Junagadh in Gujarat, Bhiwandi in Maharashtra, Agra in Uttarpradesh. Our target is to support malnourished children in 2,000 villages on cumulative basis.
Sanitation & Hygiene
Our developmental interventions focus on empowering adolescent girls in rural areas by addressing taboos associated with menstruation and promoting menstrual hygiene. This programme encourages the use of sanitary napkins and deepens understanding of menstrual hygiene. Women employees and female volunteers distributed sanitary napkins and conducted counselling sessions for adolescent girls at SUGEN, Dahej, Indrad, Waghai, Banaskantha and Radhanpur. Health and hygiene kits are being provided on regular basis at absolutely free of cost to beneficiaries. In addition, we had implemented a pilot programme to provide bio-degradable and reusable sanitary napkins to reduce the environmental impact.
We distributed both conventional and bio-degradable & reusable napkins to more than 35,000 adolescent girls, which includes more than 27,000 beneficiaries those shifted to reusable biodegradable sanitary napkins. Based on positive feedback from beneficiaries, we have decided to distribute only biodegradable and reusable sanitary napkins going forward, which is also a more sustainable option.
Surgical Screening Camps
With objective to provide essential medical care to those who might have not easy access to medical care, we conducted surgical screening camps at UNM Children PHCs ensuring early detection and treatment of potential health issues. Such initiatives play vital role in spreading awareness of UNM children Hospital (UNMCH) facilities in remote underprivileged areas.
Mass Awareness Drive
Conducting mass awareness drives to educate community members on cooking tasty and healthy food at home is a significant part of our sustainable development goals. Our team visits villages to guide people on easily available nutritious ingredients in the area and how to cook meals with them. Further, we create posters and videos in local languages, emphasising the dangers of malnutrition and anaemia and promoting healthy practices for children. The use of social media helps us reach a wider audience with information on addressing various health issues along with outreach activities at hospitals to improve community wellbeing.
Employee Task Force for Community Initiatives
We formed an employee task force to take forward our healthcare awareness drives. The task force conducted a comprehensive test aimed to cover not just the availability of medical resources but also the end users beneficiaries and reach out to slum dwellers as well as doctors. They also conducted a mass awareness drive for our medical facilities and activities.
2,000+ Employees are part of the task force for community initiatives.
II Medical Services
We offer medical services to children up to 18 years of age who live in remote areas with limited access to medical facilities. This initiative involves setting up Primary Paediatric Health Centres (PPHCs) “UNM Children PHC” to provide free medical advice, basic laboratory services and medication to underprivileged children. In 2017, we launched four paediatric centres in SUGEN, Dahej, Indrad and Balasinor of Gujarat, focusing on outpatient departments (OPDs). In 2020, we achieved a significant milestone by transforming the SUGEN paediatric centre into a 150-bed multi-disciplinary hospital, providing critical care to children. Recently, five new PHCs were started in Dediapada, Waghai, Naswadi, Radhanpur and Chhapi to serve beneficiaries in remote rural areas lacking medical facilities.
360+ OPDs/day, 1,00,000+ OPDs conducted & around 5,00,000+ OPDs since inception including that of UNMCH.
UNM Children Hospital
Our commitment to providing comprehensive critical care to children saw us expand support to offer advanced surgical procedures to children in need. We converted the SUGEN paediatric centre into the UNM Children Hospital, developed in technical collaboration with Sheffield Hospital UK in accordance with the International Accreditation Standards. It is 150 beds hospital. The Hospital was dedicated to the service of people from February 16, 2020. With the vision of pushing the boundaries of children’s physical and mental wellbeing for healthy future generation, our mission is to provide compassionate healthcare with excellence in quality and service to every child. To deliver comprehensive healthcare, we are building a collaborative network of medical experts.
UNM Children Hospital boasts modern facilities with state-of-the-art equipments and is staffed by 24 full time and 27 visiting Super Specialist doctors covering 19 disciplines, along with qualified Nursing and Paramedical Personnel. Spread over an expansive 20-acre campus, the hospital offers a range of services like Pathology, Radiology, pharmacy, including a 20 bedded Neonatal Intensive Care Unit (NICU) and 17 bedded Paediatric Intensive Care Unit (PICU) that provides free Quality services with patient safety for underprivileged children and at subsidised rates for the affording class. Special critical care is provided to infants and newborn.
There have been around 97156+ beneficiaries till date, with 3427+ admission in wards. The hospital also has a 24x7 emergency facility and free transportation to and from the surrounding areas to the hospital. CT Scan and MRI, along with Audiometry room is expected to be operationalized in a couple of months. With three advanced operation theatre (OT), the hospital is equipped to deal with complex surgeries. We have attained surgical excellence by performing many Critical and Complex surgeries successfully by the best in class experienced surgeons coming from Ahmedabad, Mumbai, etc.
Some of the Supra Major Surgeries performed successfully were Spine correction for Scoliosis, Congenital Diaphragmatic Hernia Repair, Complex Choledochal Cyst removal, Right Upper lobe lobectomy for Congenital Malformation of Right Lung, Hand Centralization for Club Hand by the team of surgeons. We have been organizing CMEs (Continuing Medical Education) on a continuous basis. We have been conducting Surgical camps on regular basis at our various PPHCs with the philosophy of reaching to the needy and providing care at their doorstep.
780+ Surgeries, of which 54% were life-saving critical surgeries, 49% Occupancy rate in less than a year & 24x7 Emergency facility.
Extending Medical Services to more Lives
We are focusing on widening the reach of our critical medical services to more underprivileged people and have doubled the capacity of the NICU and PICU from 20 beds to 37 at UNM Children Hospital. In addition, we are stabilising operations and driving more footfalls at the five new PHCs added recently. Our medical facilities will be scaled appropriately depending on the response across all Nine Centres. Our objective is to increase our geographic reach to as many tribal and underprivileged populations as possible through medical services and outreach activities.
Sumangal–A Multi-disciplinary Clinic for All Ages
Sumangal is a multi-disciplinary hub of healthcare excellence that caters to individuals of all ages. Originally known as Swadhar, the clinic was founded in September 2012 as an outpatient department, with a solitary doctor providing general medical consultations to the local populace. Recognising the financial difficulties faced by rural patients in accessing specialised healthcare, Sumangal took an innovative step in 2018 by integrating dental, ophthalmology, dermatology, gynaecology, orthopaedics and physiotherapy disciplines into its ambit. As a result, Sumangal emerged as a comprehensive healthcare provider that delivers personalised medical care and enhances patients’ overall well-being.
Shaishavmitrs
ShaishavMitrs–An Employee Volunteering Initiative
We value our staff creating positive social impact. Employees are encouraged to participate in our community engagement activities as ‘ShaishavMitrs’, a unique concept that enables them to volunteer their time, effort and skills to actively give back to society through our community development programmes.